Gentlemen,
FYI: I have been a computer tech. for 25 years.
I
received the order sooner then expected. The order
was received without any
shipping damage. After
hooking up keyboard, mouse and monitor I ran
testing
on system memory, video card and main board. All
checked out okay.
I then hooked up printer, network
and installed XP Pro. All installed okay as
well. I
have been using the machine daily without any
problems.
I
was pleased with the price, and I am pleased with
the quality and performance
of the machine.
Thank you from a satisfied customer.
David Stroup
Jason,
I wanted to inform you that I do see the credit on my card for this return.
PC Direct processed this request in a very timely manner and the amount credited
was the exact amount (minus the shipping as is explained on your Return Policy page of the website).
I would definitely buy from PCDirect again. Your efforts during this process are greatly
appreciated. There were no surprises at all with this return!
Thanks!
~Dean
I recently purchased a case, motherboard, processor and ram from you all.
I must say that you all are absolutely fabulous. I placed my online order
on a Saturday and realized it would not be processed until Monday. What I
was not expecting was for the order to be processed and shipped on Monday
and arrived to me by Wednesday. I am truly pleased with the products and
service you have provided to me and will continue to give you my business
as well as tell all my friends. Thanks again!!!!
Sincerely grateful,
Sean E. Doherty
I didn't know who to send this to , so I thought I would send it to
you all .. I wanted to thank you so much for getting my order to me
quickly .. My order was short a DVD Rom and I called Tuesday and I had
it Wens I was really shocked when they said they would send me one I
was thinking well , it would be here sometime next week but boy was I
wrong .. So thank you so much , you guys are the best ..
Mary Fields Cpu Dragon Computers --
Cpu Dragon Computers Where We Gitter Done
I recently had my power supply burn out on me. I had sent it back to you guys,
and I was very surprised to had received a new one back. I just wanted to thank you
for having great a customer service system. From the day that I got my system I
told my friends here in Honolulu about your company. With me experiencing your
excellent customer service I will be telling more of my friends about your company.
Thanks again
Shane Fivella
Everyone at Microtech,
I wanted to thank you all very much for helping a novice
computer geek to have
a little fun on the weekends with NO hastles. I order something
on Wednesday
and it's here on Friday or before!! I'm a self taught non-wiz
and I need all the help
I can get because any mistake I may (and do) make costs money...out MY
pocket.
In the 3 years of doing business with Microtech not once have I had an
issue/question arise
that was not solved in a quick phone call or an email. I just
dabble in this for family
and friends and it meant a lot when I called an order in after quite a
few months of non-
activity and the woman said "Nowakowski....i saw your name on
this order and I was
glad to have you back".....I was impressed to say the least!!!
I said "I didn't go anywhere!!"
Keep up the great work!! This keeps me busy while the snow flies
here in Michigan!!
Regards,
John Nowakowski
At first I was skeptical about ordering online. However, your company has not only met, but far surpassed my expectations of what was to come. First and foremost, noboby could beat your price and I doubt that anyone could beat how quickly the order was processed and shipped. Excellent, excellent service! You just found a customer for life. Thanks!
Gary Weller
I am so very satisfied with your performance and the quality of your parts i garantee that i will not buy from any other distributor. you shipped my orders quikly and efficiantly and saved me loads of $$$$$ i have built a very good computer system for less than $400.00 you fit my budget perfectly. Thanks!
Hello!
I just wanted to drop you a line to let you know that I am still in awe at the fact
that my items were here this morning , I mean - yes I am in the same state - but I
selected ground shipping and never expected this sort of speedy proccessing! Oh ,
and the items were all in perfect order as well heh :).
I frequent many online parts vendors due to the fact that PC's are my hobby
( obsession ) and I build for many family members , friends and locals as
well - I just put your site at the top of my A1 bookmark's , I'll be back soon !
-Keep it up!
-Thanks again,
J Harbaugh
Hey Folks,
I wanted to leave you guys some positive feedback for getting my order
processed and to me in great time, but I can't find you listed anywhere
on pricewatch.com! Is there some other consumer rating site that you
folks can direct me to? (With so many swindlers and raw dealers out
there, I feel it is my civic duty to alert other customers when I find a
store with some integrity!).
Thanks,
-Jeremy Heilman
To Whom It May Concern;
I just recieved my order. I ordered this on Monday and got it on
Wednesday! You guys ROCK!!!!!!! I was so impressed with your service on a
rather small order that I just had to drop you a note. I have bought other
items from you and have always been impressed with your service but never
said anything. I know that you probably don't hear praise often enough,
being in the service business myself, it is nice to know that your efforts
are appreciated. THEY ARE!!!
Thanks and look forward to buying from your again and I will tell
everyone I know.
Mike Denis
I could not find any place on your site for comments
(possibly didn't look in right spot), so i thought i
would send an e-mail to you.
I would like to first thank you for your quality of
service. In my experience, it is all-too common to be
"jerked-around" by online vendors. You all not only
delivered the quality of product you claimed, but a
better product than was claimed, and it got here
faster than I ever thought was possible.
I used to be an ardent TigerDirect fan. I would not
order from anyone else. However, after having been
unable to order from them do to reasons beyond my
control, i was looking for another company that
provided reliable service and great quality products.
You all not only more than fit the bill, you exceed
it.
I just want to thank you for having such a great
company. I do believe that I can look forward to
doing repeat business with you again.
~Frank Bennett
1st time Customer
Hi There!! I received my package yesterday and just wanted to thank you for the prompt service you rock!!!!!!!!!!
See Ya , Dan Eary
Hello there.
I recently happened upon your website and I am so glad I did! Just wanted to drop a note commending you on the outstanding operation you have.I was losing faith in online parts purchasing and you have shed new light on my gloomy experiences.
THX Again
Phil Davis
Thank you for your prompt reply and your nice tone- often you don't get that from companies when you need to return or exchange an item. I have decided to keep the power supply and use it in a system I will be building soon. I will be contacting your company then for my components.
Thanks again and I will be in touch whenever I am ready and when any of my family or friends are in need of computer upgrades.
Norm Leeper
This was my first time dealing with your company. I was very pleased with my
experience. Item was exactly as described, was received promptly, and was
an outstanding value. Thanks, MicroTech
"ABSOLUTLY THE BEST SITE ON THE NET"
My computer parts where delivered before promised..I was elated to get back online so fast>.......Your site gets a 10+
First off let me wish all of you a happy New Year.
Awesome buy and everyone loves the case I bought from
you. Excellent delivery time as well. I will
definitely refer you to everyone. Thanks for the
friendly service and help with the tracking number ;)
Sincerely
T. Murphy
Just wanted to say I'm a satisfied customer - I only ordered a cheap power
supply which didn't net you guys much, but the order was handled promptly,
and the product is installed and working well. You'll definitely get my
next order, which will almost have to be more expensive(!), so the first piddly
order should pay off.
Thanks again,
Gerry
Hi Guys just wanted to say the web site looks and works great
Today was my first visit, but there will be more.
I run my own company and I will be using you guy from what I tell so far.
Your prices are very good.....And I love the variety of Case you guys Have!
Anyway Happy New Year 2 U all, and we'll be talking again soon I'm sure!
~Jared Stinson~
Hello Lisa
Seasons Greetings!
Thanks very much for your help and prompt assistance. We received the
order as you advised, very quickly and am very pleased. I am very impressed
with the way you handled me and understand your precautions. Hope
everything is smooth on your end and I look forward to dealing with you in
the coming year.
Thanks again
Eneida and Victor Vargas
Thanks Craig,
I received an email from Nathan, didn't expect that! You folks are the best. It's not always easy to find customer care like I've received here. I left a very nice review for you at resellersratings.com if you would like to look.
Kevin Wright
MOST PLEASED! What more can I say. Easy ordering, very fast delivery. Will
certainly be doing future business. Your hassle free return policy is what
caught my eye. Am dubious ordering via internet due to pricey restocking
fees. Once wanted to return an item because I ordered the wrong thing. Was
UNOPENED in shrinkwrap. Was a 15% restocking fee and only 50% credit for
returned items. My fault for not reading return policy. Wasn't worth
returning had to sell on Ebay. Thanks Again for your Great Service!
Sincerely,
K Doran
I have purchased many items from different internet companies, but none
compare to the service and product I get when ordering from you guys. I am
especially pleased with the shipping times. I have had to wait up to 2
weeks for purchases from other online companies. With your company, I have
recieved my order in less than 2 DAYS! Great service, Great product!
Thanks
Sincerely
JEFF KOPSIC
Gentlemen,
I am an IT engineer in the business for about 8 years. I first came into contact with you guys at a computer show in Columbus several years ago when I bought most of the parts for my first really top grade personal system. Since then I have purchased several items from you both in person and through internet orders and every time you have been prompt, delivering great product at fair prices with fantastic pre and post sales support. I am pleased to be a customer and I will recommend you to all of my peers! Thanks for your customer service and please feel free to use my testimonial as you see fit! You will see more business from me in the future!
Sincerely yours,
Michael Toney
I deeply appreciate the prompt and courteous service from your company. I purchased a motherboard/cpu combo that just suddenly stopped working, and I was amazed at the no questions, send it to us and we will make it right service your tech Nathan provided. Please be assured that I will purchase my future computing need from your company and will recommend anyone I can to you.
Thanks for the prompt and courteous service. You can always count on me as a loyal customer.
A.J. Nemeth
TO WHOM IT MAY CONCERN:
We have dealt with many companies on the internet, mostly through "pricewatch.com". We wish to compliment your company, webmaster, and those responsible for developing and maintaining your web site. We find you site one of the most intuitive to navigate, and one of the easiest on which to find information from finding a product, to getting information on an order or shipment.
Just wanted to drop a line, I know you hear all the complaints, probably nice to hear a compliment now and then.
Kindest Regards,
Allan D. Strawhacker, CEO
Executive Offices, Inc.
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